Questionnaire | Hanzo Logistics

Thanks for considering Hanzo!

What we'll cover:

Your company and contact details
What you're looking to accomplish
Your products and storage needs
How things flow in and out of your operation
Technology and system requirements
Any special services you might need

What you'll need:

Current logistics volumes and metrics
Product specifications (dimensions, weights)
Any existing warehouse or system details
Timeline for your project

Est. time to complete: 15-20 minutes

1.0 Company Information

We’ll start by gathering your company details and best point of contact.

Company Name *

Website

Street Address *

City

State/Province

ZIP / Postal Code

Country

Now let’s get your contact details. This helps us know who to reach out to if we have any follow-up questions.

Your Name *

Position/Title

Email Address *

Phone *

2.0 Project Overview

We’ll go over your current logistics setup, your goals, and key operational details.

Describe your current situation.

Provide a high level of your logistics requirements. (Wish list)

Choose specific dates or provide more context below.

When is the proposal due?

When do you want to start the operation?

Additional explanation (if applicable)

Let’s talk through a few key logistics and billing details.

What will be the payment terms?

What country will we be billing to?

What is the expected contract term?

What is your current annual spend for this operation?

3.0 Labor

Let's talk operating hours and staffing needs so we can plan the right support.

What is the required operating days and hours?

How many FTE/workers are currently allocated for this operation?

4.0 Products & Inventory

Tell us about what we'll be handling for you.

Let’s take a look at your inventory. We’ll start with a few quick questions about the products you store and how they’re tracked.

Please provide a brief description of products.

Do you have any specialized handling requirements?YesNo

Please describe the specialized handling requirements

Total number of SKUs expected for this operation

Is the product barcoded?YesNo

What type of barcode?

Is there a requirement for batch, serial, expiry date or FIFO?YesNo

Average inventory turns per annum.

Total value of on hand Inventory.

How often will you need your inventory counts?

Extra security measures required?YesNo

Provide details on the security measures required.

5.0 Storage

Describe the type of products you store, how they need to be handled, and any environmental requirements that affect your storage setup.

Let us know if your products need specific conditions like food-grade handling, temperature control, or hazard precautions.

Are the commodities considered food-grade?YesNo

Are there any hazardous products?YesNo

Provide details about hazardous products.

Are the commodities considered pharmaceutical?YesNo

Are the commodities considered medical devices?YesNo

Are the commodities considered life science products?YesNo

Additional details (if applicable)

Do you have humidity requirements?YesNo

Do you have temperature requirements?YesNo

% volume split between temperature zones:

-20°C

-5°C

2-8°C

15-25°C

Any other requirements for the warehouse environment?

Maximum pallet dimension (in.):

Length

Width

Height

Maximum weight of pallet (lbs.)

Maximum carton dimension (in.):

Length

Width

Height

Maximum weight of carton (lbs.)

Current warehouse space (sq. ft.)

Total current pallets in storage (# of pallets)

Is pallet stacking allowed?YesNo

How many levels?

Number of shelves/bins & dimensions(if applicable)

6.0 Seasonality

How does your business change throughout the year.

Provide a quarterly breakdown of activity (%)

Q1

Q2

Q3

Q4

Describe any known seasonality.

7.0 Inbound Handling

Tell us how products arrive at your facility. We’ll cover volumes, shipment types, and how items are packed and delivered.

Total number of inbound cartons:

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of inbound lines/sku's:

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of inbound pallets:

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of inbound 20 ft. containers (FCL):

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of inbound 40 ft. containers (FCL):

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of inbound 53 ft. trucks (FTL):

Avg. /week

Max. /week

Avg. /month

Max. /month

Is the product floor loaded?YesNo

% split between full pallets & pallets requiring breakdown:

% full pallet

% mixed pallet

Average number of cartons per pallet

Average number of pieces per carton

Would you like HANZO to quote Drayage/Inbound Transportation?YesNo

Supplier Information

Supplier Name

City

State/Province

ZIP / Postal Code

Country

8.0 Outbound Handling

Now let’s talk about how your orders go out. These questions help us understand order volumes, shipment sizes, and delivery methods.

Number of outbound shipments/orders:

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of outbound pallets:

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of outbound cartons:

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of outbound lines/sku's:

Avg. /week

Max. /week

Avg. /month

Max. /month

Total number of outbound units:

Avg. /week

Max. /week

Avg. /month

Max. /month

Mode(s) of outbound transportation

Average number of pallets per order

Average number of cartons per order

Average number of units/eaches per order

Average number of lines per order

Would you like HANZO to quote Distribution/Outbound Transportation?YesNo

9.0 Reverse Logistics

Fill out what applies to your operation.

Identify ship from points.

Number of return shipments per day/week/month

Are returns palletized or cartons?

Indicate if pre-labeled with RMA#

Identify RMA issuance process

Disposition of non-authorized returns

Identify inspection and reporting requirements

Identify disposition handling requirements

Identify how long returns held at HANZO

Identify how DGF to receive RMA information

What are your reporting requirements?

Are there any other special requirements?

10.0 Systems

Share how your team currently manages inventory, orders, and system integrations so we can align with your workflows.

What is the inventory control systems used and version?

What is the warehouse management systems used and version?

Would you like to use HANZO WMS or your own WMS?HANZO WMS (Recommended)We'll use our own WMS

Do you require EDI with HANZO WMS? (if applicable)YesNo

If EDI is required, what are the messages requiring interface?

Is there requirement for label printing from HANZO WMS?YesNo

Is RF & EAN Labeling currently used and/or required?

Describe type of documents printing required for outbound?

Additional Comments

Last chance to include anything else we should know!

Please enter any relevant details & details of value add services required.(e.g. labeling, kitting)

Save as Draft

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